Customer Satisfaction of Airlines Taking Off with Mobile and APIs

By Chuck Freedman.

A ForSee survey in 2013 found “customers using mobile apps are more satisfied with their mobile travel”. Mobile apps from Southwest, American and Delta have propelled these airlines to the top of the customer satisfaction list. A quality mobile app from an airline provides the typical busy, rushed traveler with a convenient, reliable place to check in, call up their boarding pass, change flights and more.

Continue Reading

Advertisements

About Paul Tocatlian

Technology professional with a keen interest in mobile, middleware, cloud, and web technologies. For more information, visit www.tocatlian.com.
This entry was posted in Mobile App Dev, Mobile Tech & Trends and tagged . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s